Privacy Policy

1. General provisions

This Privacy Policy explains how Travelloravessique handles information submitted through this website or provided when you contact our travel-planning team. This site is operated as a travel information and inquiry website; it is not an online gambling operator.

2. Information we may collect

We may receive your name, email address, telephone number, destination preferences, approximate travel dates, party size, budget range and any details you voluntarily include in an itinerary inquiry. Technical server logs may also record basic request information needed for security and delivery of the website.

3. How we use information

• To respond to travel inquiries and prepare requested itinerary discussions.
• To communicate about the services you ask us to consider.
• To protect the website, prevent misuse and maintain records required for business administration.
• To meet applicable legal obligations.

4. Legal grounds and consent

For Canadian visitors, we rely primarily on meaningful consent and on uses that are reasonable for providing the requested service. Where a contract is formed, information may also be processed as needed to perform that contract. We may retain records where required by law or reasonably necessary to establish, exercise or defend legal rights.

5. Cookies and browser storage

The current site does not intentionally deploy advertising or cross-site marketing cookies. Any necessary browser storage used in future for security, preferences or essential functionality will be described in our Cookie Policy.

6. Analytics

No third-party analytics service is intentionally configured in the current website files. If analytics is introduced later, this policy and the Cookie Policy should be updated before that processing begins.

7. Sharing with third parties

We do not sell personal information. Information may be shared with service providers only when needed to support a service you request, to operate business systems, or where disclosure is required by law. Travel suppliers receive information only when a booking or service request requires it and you have authorized the relevant arrangement.

8. Retention and security

We keep inquiry information only for as long as reasonably necessary for the purpose for which it was provided, follow-up requested by you, legal obligations or dispute management. We use reasonable administrative and technical safeguards, but no internet transmission can be guaranteed completely secure.

9. Your privacy rights

You may ask for access to, correction of or deletion of personal information we hold about you, subject to applicable exceptions. You may also withdraw consent for future optional uses. Contact us using the details above to make a request.

10. International transfers

If a requested itinerary involves suppliers outside Canada, information needed to arrange that service may be processed in another country and may be subject to that jurisdiction’s laws. We aim to limit any transfer to what is necessary for the requested service.

11. Minors

This website is not directed to children. Casino participation is subject to the legal age and venue rules at the destination. We do not knowingly collect information from a child for the purpose of arranging casino participation.

12. Changes to this policy

We may update this policy when website features, business practices or legal requirements change. The revised date at the top of this page identifies the current version.

13. Contact

Privacy questions can be sent to concierge@travelloravessique.com or by post to the registered office listed above.